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How
many cellular phones are compatible with the Enterprise Telephone? |
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Do I
need to have an active wireline service to use the Enterprise Telephone? |
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Can
I get rid of my wireline service and still use the Enterprise Telephone? |
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Can I dial a call on my cell phone and talk from the Enterprise Telephone? |
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Can
I dock two cellular phones at the same time to one Enterprise Telephone? |
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What
if I want a completely wireless home for my phone service? |
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What
about Caller ID and Caller ID for Call Waiting? |
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Can
I use the Voice Dialing feature of my cell phone? |
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Can
I use the One-Touch dialing keys of my cell phone? |
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What happens if I purchase a new cellular phone? |
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What about Voice Mail messages? |
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What is Bluetooth Technology? |
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Are
there any other monthly charges with the Enterprise Telephone? |
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How
do I answer Call Waiting? |
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Do
I have to use the Bluetooth Module to work with my Bluetooth
phone? |
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Can
I connect an antenna to my cell phone while it is connected to
the Enterprise Telephone? |
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Why
is the Phone Labs Enterprise Telephone better than the rest of the other
products out there? |
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Does the Enterprise Telephone work with modems, fax machines, security
systems, credit card readers, TiVo, DirecTV, or other satellite
TV systems? |
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What is your Warranty & Returns Policy? |
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Do
the Phone Labs Docking Station products work everywhere in the
world? |
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Can
I use the Bluetooth module with a Nextel phone and use the
walkie talkie feature? |
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Q. How many
cellular phones are compatible with the Enterprise Telephone? |
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| A. We support over 2300
cell phone models, currently including most all current
Motorola, Sony Ericsson, Nokia, and almost every Bluetooth cell
phone model. Please visit the
Cell Phone Compatibility List for specific models. |
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Q. Do I need to
have an active wireline service to use the Enterprise Telephone? |
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| A. No, you do not need to have an
active wireline service to use the Enterprise Telephone. |
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Q. Can I get rid of
my wireline service and still use the Enterprise Telephone? |
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| A. Yes, you can eliminate wireline
service and still use the Enterprise Telephone. A significant advantage
of using the Enterprise Telephone is that you can cancel your wireline
telephone service and "Cut The Cord", going fully wireless. With
the cost savings from eliminating wireline service, the
Enterprise Telephone will help pay for itself in just a couple of months. |
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Q. Can I dial a call on my cell phone and talk from the Enterprise Telephone? |
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| A. Yes, simply place the call
normally on your cell phone and then the call will be
automatically transferred to the Enterprise. Just pickup the
handset or press the "Speaker" key. |
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Q. Can I dock two
cell phones at the same time to one Enterprise Telephone? |
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| A. No, the Enterprise Telephone is
designed to connect to only one cell phone at a time, although
the Bluetooth Module will pair with up to 8 cell phones. The
first cell phone which comes into range will be connected. |
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Q. What if I want a
completely wireless office? |
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| A. You can place Enterprise
Telephones on every desk in your office and set up your entire
office for wireless service in just a few minutes. No installers
are required and no phone lines need to be ordered. Just connect
your cell phone to the Enterprise Telephone and you are
finished. |
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Q. What about
Caller ID and Caller ID for Call Waiting? |
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| A. The Enterprise Telephone is
Caller ID and/or Caller ID-Call Waiting capable, so the Caller
ID name and number will be displayed provided your cell phone
supports the transfer of information to the Enterprise. The
Caller ID may not be available for some models of cell phones,
even if it shows up on the cell phone display. |
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Q. Can I use the
Voice Dialing feature of my cell phone? |
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| A. Yes you can if your cell phone
is able to support this feature. By pressing the '#' key on the
dial pad of your Enterprise and saying the name, any voice
dial tags that are programmed into your cell phone
will be connected. |
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Q. Can I use the
One-Touch dialing keys of my cell phone? |
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| A. Yes you can if your cell phone
is able to support this feature. By pressing the one touch
dialing key on your Enterprise telephone, you will be
connected to the corresponding speed dials of your cell phone and the
call will be placed. |
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Q. What happens if
I purchase a new cellular phone? |
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| A. Your Enterprise Telephone is fully
upgradeable to support new cell phones. If you decide to
purchase a new phone, you should first check the Phone Labs web
site to make
sure that your new phone will be compatible with the
Enterprise Telephone. You may need to purchase a different connector
or a Bluetooth Module for
your new phone. |
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Q. What about
Voice Mail messages? |
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| A. You can immediately be
connected to your voice mail service by pressing the "1" key on
your Enterprise Telephone. If this feature is not supported on
your cell phone, you may enter your voicemail access number
(usually your own cell phone number) under the messages menu
option. |
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Q. What is
Bluetooth technology? |
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| A. Bluetooth is a low-power,
short-range, RF technology that allows the connection of
intelligent communications devices or appliances in a household
or office in a short-range wireless network. Examples of
Bluetooth applications are transferring data between cell
phones, radios, pagers, personal digital assistants (PDA's),
notebook computers, video and still cameras, audio players, and
local area networks. |
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Q. Are there any
other monthly with Enterprise Telephone? |
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| A. No, the purchase of the
Enterprise Telephone is a one-time cost and there are no other charges
associated with its use other than your monthly cell phone
bills. |
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Q. How do I answer
Call Waiting? |
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| A. When you hear the Call Waiting
beep, press the Call Waiting button on your Enterprise Telephone to connect to the second caller just as you would with a
wireline call. Pressing the Call Waiting button on your
Enterprise will toggle between the two callers if the feature
is supported by your cell phone. |
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Q. Do I have to
use the Bluetooth Module to work with my Bluetooth phone? |
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| A. If your cell phone is Bluetooth
enabled, you may connect to the Enterprise Telephone using either a Phone
Labs Bluetooth Module, or, if it is cable compatible as well,
you may choose to use a Phone Labs cable. |
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Q. Can I connect
an antenna to my cell phone while it is connected to the
Enterprise Telephone? |
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| A. Yes, you may connect an
external antenna at any time to your cell phone (if it supports
an antenna connection) while it is connected to the Enterprise Telephone. |
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Q. Why is the
Phone Labs Enterprise Telephone better than the rest of the other
products out there? |
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| A. The Enterprise Telephone is the world's
only universal cell phone docking telephone station and charger. It can
connect currently to over 2300 different cell
phones. It uses an Active Echo Cancellation technology to help
reduce the "cell phone" sound and can be used without
wireline service. |
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Q. Does the
Enterprise Telephone work with modems, fax machines, security systems,
credit card readers, TiVo, DirecTV, or other satellite TV
systems? |
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| A. Digital voice networks do not
support modem or fax tones due to digital compression. However, the digital voice
networks do allow the passing of DTMF tones to transmit
information to such as devices as IVR systems that require touch
tones. Credit card readers, fax, TiVo ,DirecTV, or other
satellite TV systems are not supported by digital voice cellular
service. |
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Q. What is your
Warranty & Returns Policy? |
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| A. Our Returns policy is a 30-day
refund policy for a full refund of the purchase price for the
products returned. Phone Labs products also carry a 1-year
limited warranty. |
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Q. Do the Phone
Labs Docking Station products work everywhere in the world? |
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| A. Yes, the Phone Labs Docking
Station products can be used in any country in the world and we
supply the appropriate power supply when we ship the product.
Also different languages are available for the Enterprise LCD
display menu items. |
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Q. Can I use the
Bluetooth module with a Nextel phone and use the walkie talkie
feature? |
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| A. No, this feature is only
available through cable. |
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