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How many cellular phones are compatible with the Unity Telephone? |
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Do I need to have an active wireline service to use the Unity Telephone? |
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Can I dock two cellular phones at the same time to one Unity Telephone? |
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What happens if I am using my telephone during a cellular call and there is an incoming landline call? |
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What about Caller ID and Caller ID for Call Waiting? |
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Can I use the Voice Dialing feature of my cell phone? |
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Can I use the One-Touch dialing keys of my cell phone? |
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What happens if I purchase a new cellular phone? |
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What about Voice Mail messages? |
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Can I use an Answering Machine instead of Voice Mail? |
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What is Bluetooth Technology? |
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Are there any other monthly charges with the Unity Telephone? |
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How do I answer Call Waiting? |
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Do I have to use the Bluetooth Module to work with my Bluetooth phone? |
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Can I connect an antenna to my cell phone while it is connected to the Unity Telephone? |
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Why is the Phone Labs Unity Telephone better than the rest of the other products out there? |
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Does the Unity Telephone work with modems, fax machines, security systems, credit card readers, TiVo, DirecTV, or other satellite TV systems? |
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What is your Warranty & Returns Policy? |
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Do the Phone Labs Docking Station products work everywhere in the world? |
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Can I use the Bluetooth module with a Nextel phone and use the walkie talkie feature? |
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Q. How many cellular phones are compatible with the Unity Telephone? |
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| A. We support over 1300 cell phone models, currently including most all current Motorola, Sony Ericsson, Nokia, and almost every Bluetooth cell phone model. Please visit the Cell Phone Compatibility List for specific models. |
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Q. Do I need to
have an active wireline service to use the Unity Telephone? |
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| A. No, you do not need to have an
active wireline service to use the Unity Telephone, but it has
the ability to connect to a Land Line. If no Land Line is present, the Land Line port can be used with a Dock-N-Talk and a second cell phone to enable two cell phones to be used with the Unity. |
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Q. Can I dock two
cell phones at the same time to one Unity Telephone? |
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| A. No, the Unity Telephone is
designed to connect to only one cell phone at a time, although
the Bluetooth Module will pair with up to 8 cell phones. |
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Q. What happens if
I am using my Unity telephone during a cellular call and there
is an incoming landline call? |
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| A. When you use the Unity Telephone,
treat all your calls like they are wireline calls.
Simply put the call on hold and answer the other incoming
call. You then have the option to conference the two calls
together. |
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Q. What about Caller ID and Caller ID for Call Waiting? |
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| A. The Unity Telephone is Caller
ID and/or Caller ID-Call Waiting capable, so the Caller ID name
and number will be displayed provided your cell phone supports
the transfer of information to the Unity. The Caller ID may not
be available for some models of cell phones, even if it shows up
on the cell phone display. |
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Q. Can I use the Voice Dialing feature of my cell phone? |
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| A. Yes you can if your cell phone
is able to support this feature. By pressing the '#' key on the
dial pad of your Unity and saying the name, any voice dial tags
that are programmed into your cell phone will be connected. |
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Q. Can I use the One-Touch dialing keys of my cell phone? |
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| A. Yes you can if your cell phone
is able to support this feature. By pressing the one touch
dialing key on your Unity telephone, you will be connected to
the corresponding speed dials of your cell phone and the call
will be placed. |
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Q. What happens if I purchase a new cellular phone? |
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| A. Your Unity Telephone is fully
upgradeable to support new cell phones. If you decide to
purchase a new phone, you should call Phone Labs first to make
sure that your new phone will be compatible with the Unity
Telephone. You may need to purchase a different connector or a
Bluetooth Module for your new phone. |
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Q. What about Voice Mail messages? |
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| A. You can immediately be
connected to your voice mail service by pressing the "1" key on
your Unity Telephone. If this feature is not supported on your
cell phone, you may enter your voicemail access number (usually
your own cell phone number) under the messages menu option. |
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Q. Can I use an
Answering Machine instead of Voice Mail? |
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| A. Yes. Simply connect the
answering machine as normal. If you have Voice Mail service on
your cell phone, make sure that the answering machine is set
to pick up the call before your Voice Mail does. |
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Q. What is
Bluetooth technology? |
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| A. Bluetooth is a low-power,
short-range, RF technology that allows the connection of
intelligent communications devices or appliances in a
household or office in a short-range wireless network.
Examples of Bluetooth applications are transferring data
between cell phones, radios, pagers, personal digital
assistants (PDA's), notebook computers, video and still
cameras, audio players, and local area networks. |
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Q. Are there any
other monthly with Unity Telephone? |
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| A. No, the purchase of the
Unity Telephone is a one-time cost and there are no other charges
associated with its use other than your monthly cell phone
bills. |
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Q. How do I answer
Call Waiting? |
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| A. When you hear the Call Waiting
beep, press the Call Waiting button on your Unity Telephone to
connect to the second caller just as you would with a wireline
call. Pressing the Call Waiting button on your Unity will toggle
between the two callers if the feature is supported by your cell
phone. |
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Q. Do I have to
use the Bluetooth Module to work with my Bluetooth phone? |
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| A. If your cell phone is Bluetooth
enabled, you may connect to the Unity Telephone using either a
Phone Labs Bluetooth Module, or, if it is cable compatible as
well, you may choose to use a Phone Labs cable. |
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Q. Can I connect
an antenna to my cell phone while it is connected to the
Unity Telephone? |
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| A. Yes, you may connect an
external antenna at any time to your cell phone (if it
supports an antenna connection) while it is connected to the
Unity Telephone. |
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Q. Why is the
Phone Labs Unity Telephone better than the rest of the other
products out there? |
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| A. The Unity Telephone is the world's
only universal cell phone docking station telephone and charger. It can
connect currently to over 1300 different cell
phones. It uses an Active Echo Cancellation technology to help
reduce the "cell phone" sound and can be used with
or without wireline service to provide a true convergence
device with wireless service. |
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Q. Does the
Unity Telephone work with modems, fax machines, security systems,
credit card readers, TiVo, DirecTV, or other satellite TV
systems? |
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| A. Digital voice networks do not
support modem or fax tones due to digital compression. However,
the digital voice networks do allow the passing of DTMF tones to
transmit information to such as devices as IVR systems that
require touch tones. Credit card readers, fax, TiVo ,DirecTV, or
other satellite TV systems are not supported by digital voice
cellular service. |
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Q. What is your
Warranty & Returns Policy? |
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| A. Our Returns policy is a 30-day
refund policy for a full refund of the purchase price for the
products returned. Phone Labs products also carry a 1-year
limited warranty. |
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Q. Do the Phone Labs Docking
Station products work everywhere in the world? |
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| A. Yes, the Phone Labs Docking Station products
can be used in any country in the world and we supply the appropriate power
supply when we ship the product. |
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Q. Can I use the Bluetooth module with a Nextel phone and use the walkie talkie feature? |
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| A. No, this feature is only available through cable. |
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